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FAQ

Operating Under Covid Containment

What is your cancellation policy?
Because of the degree of change and uncertainty in 2020 and 2021, Snow Farm has adopted a cancellation policy that provides maximum flexibility with no cancellation fee.  Any cancellation two weeks or more prior to the start of the workshop can receive a full refund including tuition, materials, housing, and meals; only the $25 annual registration fee is non-refundable.

Because planning for your arrival means purchasing supplies in advance, cancellations within two weeks of the start of a workshop can receive a full refund on tuition, housing, and meals; the materials fee and $25 annual registration fee are non-refundable. 

Anyone with a positive diagnosis, symptoms, or exposure to someone with COVID-19 or symptoms within two weeks of arrival at Snow Farm should not attend a workshop. Please notify us as soon as possible so we can process your cancellation.

If your plans change for reasons other than illness, please notify us as soon as possible and no later than two weeks prior to the start of a class. Planning for your visit means purchasing supplies, making a committment to the instructor, and holding space for you in the class that someone else might like. It helps us immensely if students avoid cancelling at the last minute except in the case of illnesd or emergency. 

In the case of missed class time because someone experiences symptoms of COVID-19 while at Snow Farm, the amount of missed class will be pro-rated as credit towards a future class. Once a class begins, there are no refunds or credits for early departure, late arrival, or missed class for any other reason.

When will I know for sure that my class is running?
We currently confirm classes two weeks before the date it begins. We know that sometimes flexibility is helpful and sometimes it makes things harder - we thank everyone for their patience and cooperation. 

How is the workshop schedule different in 2021 than it has been in the past? 
The Snow Farm workshop experience is based on small groups, so very little in the way of scheduling was changed because of the pandemic. Large group evening gatherings such as instructor slide shows or movie night are currently on pause - more open studio time!   See the new schedule

What if I have symptoms of COVID-19 before my class? 
If you experience COVID-19 symptoms anytime during the two weeks prior to your class, or if you have been exposed to someone with symptoms or a positive COVID-19 diagnosis, please call Snow Farm immediately to cancel your workshop. You will receive a full refund in accordance with our policy  Please consult the CDC list of COVID-19 symptoms here.

What if I or someone in my class experiences COVID-19 symptoms while at Snow Farm?
Anyone who experiences COVID-19 symptoms while at Snow Farm must immediately inform their instructor or a staff member and return home. See CDC list of COVID-19 symptoms here.  Once safely home, a person with symptoms should seek medical care, including getting a test. While respecting an individual’s privacy, Snow Farm will inform others in the class that someone has left due to symptoms of COVID-19. If Snow Farm is notified of a positive COVID-19 test result, we will inform the Williamsburg Board of Health (WBOH) and assist them as requested with contact tracing and any other follow-up.

Following a positive test or a presumed case of COVID-19, Snow Farm will disinfect all impacted spaces and buildings and will wait 24 hours before occupying these spaces again.

In the case of missed class time because someone experiences symptoms of COVID-19 while at Snow Farm, the amount of missed class will be pro-rated as credit towards a future class. Once a class begins, there will be no refunds or credits for early departure, late arrival, or missed class for any other reason. 

Do I have to wear a face mask during my workshop at Snow Farm? 
The mask expectations at Snow Farm are based on guidelines from the state of MA. At this time, (August 2021), anyone who is not fully vaccinated is required to wear a mask indoors, and outside, when 6" of distance is not possible. For people who are fully vaccinated masks are optional; however, vaccinated individuals who are at increased risk from COVID-19, or who live with someone at increased risk, are advised to wear a mask when indoors. Our policy is based on individual trust; Snow Farm will not ask about or verify anyone's vaccination status. Lastly, some instructors may ask for a slightly different mask procedures within their studio. In that case, the information will be posted on their class page, and we will communicate with the enrolled students at least 2 weeks prior to the beginning of class. 

Are there any travel restrictions for people who are arriving from outside of Massachusetts?  Travel guidelines vary by state and are subject to frequent change.  Please check current MA travel advisories before coming to Snow Farm, and also any advisories in your state of residence.

Workshops

How big are your classes?
We keep our workshops small so that students of varying skill levels can be accommodated in a single class. With a maximum of 6 - 10 students per class, all students get individual attention. In response to COVID-19, we have reduced the maximum number of students in most classes to 8, so that with an instructor and/or TA, there are no more than 10 people in a studio. 

How old do you have to be to take a workshop at Snow Farm?
All Snow Farm workshops are open to students ages 18+.  Weekend workshops are also open to students ages 13+.  During the month of July, Snow Farm Summer is a program for high school students ages 14 - 18. 

What is the difference between a materials fee and an instructor kit fee?
Both the materials fee and kit fee assure that you have all the necessary materials for your workshop. The main difference between them is how the materials are sourced and when the fee is paid.  When Snow Farm is providing consumable materials, the supply fee is paid to Snow Farm at the time of registration. Some instructors prefer to bring a kit for their students which makes the fee payable directly to instructor at the time of the class. Lastly, in some cases, materials are available for purchase during the class and the cost will vary depending on an individual's choice of project or usage. We provide a range of the cost you might incur. 

How do I register for a workshop? 
Online registration is simple right from our website.  Choose a workshop, add your housing if you are staying at Snow Farm, and pay with a credit card - you're all set. You will need to create an account when you register online which you can access anytime you register in the future.  We will save your contact information and account record but not your credit card. You can also call our office at 413-268-3101 between 9am - 5pm EST and we can register you by phone with a credit card.

How much in advance should I register for a workshop?
We encourage early registration.  Our classes our small and they do fill up.  If a class is full, put your name on the waiting list, and we'll let you know if an opening becomes available.  Most workshops have a minimum of 5 students, and if the minimum is not met two weeks before the start of the class, it will be cancelled - another good reason not to wait until the last minute if you want the class to run.

I am coming to a workshop but I can't find the information you sent me by email.  Is it somewhere on your website? 
Yes!  See the page for registered students

Staying at Snow Farm

What are the accommodations like at Snow Farm?
Housing at Snow Farm is simple, clean, and comfortable. We have four dorms with four room type options: double, single, single plus, and single deluxe. In response to COVID-19, double rooms are available only to people in the same family or who are traveling together. Double rooms can be reserved by calling the Snow Farm office (413-268-3101). There is also one cottage available which offers more privacy. The cost of housing depends on the option you choose and the length of the workshop.  If you prefer to stay off-campus, there are many nearby inns and hotels. 

Can your kitchen accommodate my food allergies and preferences? 
We want mealtime at Snow Farm to be a nurturing and delicious part of your experience.  We serve fresh, homemade food and ask students to choose in advance a meal plan from these choices:  regular (no restrictions), regular/gluten-free, vegetarian, vegan/gluten-free. If you have a life-threatening food allergy, please call our office (413-268-3101) to discuss your needs. There is a participant refrigerator available for anyone who wishes to bring their own food. 

What is Snow Farm's policy on smoking and drinking on campus?   Snow Farm is a smoke-free environment and no form of smoking or vaping is permitted.  In addition, while marijuana is legal in Massachusetts, Snow Farm complies with federal law and does not permit the use of recreational marijuana in any form on campus. For guests over the age of 21, we have a (BYO) Bring Your Own policy for alcoholic beverages, which can be consumed only in the dining hall and on the grounds, but never in the studios.  You can review our full policy on tobacco, alcohol, and drug use here.

Other

I don't like viewing classes online.  Do you have a printed catalog?
Due to the pandemic and ongoing uncertainty, we were not able to print a 2021 catalog. We hope you find our online class listings easy to use. Don't hesitate to contact us if you have any questions. 

Can I buy a gift certificate to Snow Farm? 
Yes you can!  Creativity always fits!

How can I become an instructor at Snow Farm? 
We welcome proposals for new workshops at any time during the year. Our program year runs from January - October and the schedule for any year is complete by the previous August. The application process is detailed on the Artist Opportunities page.